Digital Products Refund Policy
LightLife Health Solution sells recipe books, meal plans, guides, and other products delivered electronically.
Because digital products cannot be physically returned once they have been downloaded, accessed, or delivered, purchases are generally non-refundable.
A refund or replacement may be considered if:
You were charged more than once for the same purchase.
You received the incorrect digital product.
The file is damaged or cannot be opened, and we are unable to provide a working replacement.
A refund is required under applicable consumer law.
How to contact us
Please contact us within 7 days of purchase at:
Include your full name, order number, purchase date, and a short description of the problem.
We will review your request and respond as soon as possible.
LightLife Health Solution
South Africa
Last updated: June 2026